Please read these Terms and Conditions carefully before creating an account or using any service on dm396. They will give you a clear understanding of your rights and responsibilities.
The dm396 Terms and Conditions cover several key areas. Find a brief overview below.
You must be 18 years of age or older to open an account on dm396. Each individual may operate one account only.
Minimum deposit and withdrawal limits apply. Transactions via bKash, Nagad, and Rocket are processed quickly. Suspicious transactions are subject to verification.
Each bonus has its own wagering requirements. dm396 reserves the right to cancel accounts in cases of bonus abuse.
All games use RNG (Random Number Generator) technology. Results are entirely unbiased and verified by third parties.
Your personal information is kept strictly confidential. Personal data is never sold or shared with any third party.
Dm396 places responsible gaming at the top of its priorities. Deposit limits, self-exclusion, and break features are available at all times.
Dm396 (hereinafter referred to as the "Platform") is an online gaming platform that provides gaming services to users in Bangladesh and other approved regions. These Terms and Conditions constitute a legally binding agreement between dm396 and its users.
By creating an account on dm396, browsing the website, or playing any game, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
Dm396 reserves the right to update these Terms and Conditions at any time. Continued use of the Platform after any changes constitutes acceptance of the revised terms.
You must provide truthful and accurate information to open a valid account on dm396. Accounts created with false information may be closed at any time and all balances in such accounts may be forfeited.
Each user may operate only one account. The following are strictly prohibited:
You are solely responsible for the security of your account. Keep your password confidential and do not share it with anyone. If you suspect unauthorised access to your account, contact the dm396 support team immediately.
The minimum age to use dm396's services is 18. Use of this platform by anyone under 18 is strictly prohibited. By registering, you confirm that you are 18 years of age or older.
Dm396 may request identity documents or other verification at any time for age verification purposes. Any one of the following documents is accepted:
Deposits on dm396 can be made via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 500. Deposits are generally credited to your account within a few minutes.
Please keep the following in mind when making a deposit:
Dm396 monitors all unusual or suspicious financial activity and reserves the right to report it to the relevant authorities if necessary.
Withdrawals can only be made to the same payment method used for the deposit. The minimum withdrawal amount is BDT 500 and a maximum daily limit applies.
Withdrawal processing times:
Prior to approving a withdrawal, dm396 may require identity verification (KYC) to be completed. Withdrawals may be delayed if the KYC process is not finalised.
Dm396 bonuses and promotional offers are provided under specific conditions. Each bonus has its own wagering requirements, validity period, and minimum qualifying criteria.
General terms applicable to all bonuses:
For the welcome bonus, new members will receive a bonus on their first deposit. The wagering requirement for this bonus is typically 20 to 30 times the bonus amount and must be met within a set time period.
All games available on dm396 are governed by specific rules. The rules for each game can be found within the game itself. Players should familiarise themselves with these rules before playing.
All games on dm396 use RNG (Random Number Generator) technology, which is regularly audited and certified by independent third parties. This ensures that every game outcome is completely random and cannot be predicted in advance.
If a technical error causes an incorrect game result, the game will be declared void. The deposited amount will be refunded, but no additional compensation will be provided.
The following activities are strictly prohibited on dm396 and will result in permanent account closure:
If dm396 finds evidence of prohibited activity by any user, it reserves the right to forfeit all balances in that account and take legal action.
Dm396 reserves the right to temporarily suspend or permanently close any user account at any time and for any reason. Account closure typically occurs in the following circumstances:
Users may request account closure at any time. In such cases, any valid balance may be withdrawn, but bonuses with incomplete wagering requirements will be forfeited.
Dm396 provides its services on an "as is" basis. No warranties are made regarding the Platform's availability, accuracy, or fitness for any particular purpose.
Dm396 accepts no liability for the following:
In the event of any dispute, dm396's decision shall be considered final. However, if a user disagrees with the decision, they may contact our support team to seek a resolution through discussion.
Dm396 believes gaming is a form of entertainment and should always be enjoyed responsibly. We encourage all our members to play in a way that keeps it fun.
Dm396 offers the following responsible gaming features:
If you feel that gaming is having a negative impact on your daily life, please reach out to our support team. For more information, visit our Responsible Gaming View page.
Dm396 reserves the right to amend these Terms and Conditions, in part or in full, at any time. Notice of significant changes will be sent to your registered email address or posted on the Platform.
Continued use of the platform after updated terms are published will be considered acceptance of the new terms. If you do not agree with the changes, you have the option to close your account.
For any questions or complaints regarding these Terms and Conditions, please contact our 24/7 support team. We are always here for you and committed to resolving any issue promptly.