The dm396 VIP Program is more than just bonuses — it's a whole different experience. Across five tiers from Bronze to Diamond, you'll unlock higher cashback, a dedicated account manager, faster withdrawals, and much more.
Climb through five tiers — each one unlocking even more benefits
Every VIP member receives a full package of exclusive benefits
Earn 5% to 15% cashback on your net weekly losses. The higher your tier, the higher the rate. No turnover requirements.
Dm396 never forgets your birthday. Special bonuses, free credits, or gifts are sent directly to your wallet based on your VIP tier.
VIP members enjoy much faster withdrawals compared to standard members. Diamond members benefit from instant processing.
From Gold tier and above, you are assigned a dedicated manager who is there to assist with all your needs.
Platinum and Diamond members get access to exclusive VIP tournaments with significantly larger prize pools.
Higher-tier VIP members at dm396 receive personalised offers crafted specifically for them, beyond the standard promotions.
For many players, VIP programs on online gaming platforms are little more than a list of perks that rarely deliver. dm396 set out to change that. Here, VIP isn't just about bonuses — it's an entirely different gaming experience where every member is genuinely valued.
Your VIP tier at dm396 is determined by your total monthly deposits. The calculation resets at the start of each month, and your tier for the coming month is based on the previous month's deposits. This means one strong month of play can move you up a tier right away — no long wait required. If your tier is at risk of dropping, your account manager will give you advance notice so you can plan accordingly.
VIP cashback at dm396 is paid on a weekly basis. If you finish Monday through Sunday with a net loss (total bets minus total winnings), a cashback percentage based on your tier is credited to your wallet every Monday morning. For example, a Gold member with a net loss of BDT 10,000 for the week would receive BDT 1,000 in cashback. There are no turnover requirements — you can withdraw it directly.
Gold-tier members and above at dm396 are assigned a dedicated account manager who speaks Bengali and can quickly resolve any issue — from missing deposits to bonus-related queries. Unlike the general live chat where agents handle multiple users at once, your personal manager knows your account history and can provide genuinely personalised assistance.
Diamond VIP is the highest tier at dm396, and the benefits reflect that. On top of 15% weekly cashback, Diamond members enjoy instant withdrawals — funds reach bKash or Nagad within minutes, any time of day. They also benefit from the highest withdrawal limits available, several times greater than those for regular members. Diamond members are additionally invited to dm396's exclusive special events, which come with extra rewards.
Dm396 regularly hosts VIP-exclusive tournaments open only to Platinum and Diamond members. Prize pools are significantly larger than regular events, and the competition is far more exciting since every participant is a serious gamer. These tournaments span multiple categories, from fish games to slots.
All things considered, dm396's VIP program has set a new benchmark in Bangladesh's online gaming scene. It's a system built on loyalty — the more you play, the more you're rewarded — and dm396 is genuinely committed to making that happen.
See exactly what benefits each tier offers at a glance
| Benefits | 🥉 Bronze | 🥈 Silver | 🥇 Gold | 💎 Platinum | 👑 Diamond |
|---|---|---|---|---|---|
| Weekly Cashback | 5% | 7% | 10% | 12% | 15% |
| Birthday Bonus | |||||
| Personal Manager | |||||
| Withdrawal Time | Standard | Fast | 24 Hours | 12 Hours | Instant |
| Exclusive Tournament | |||||
| Custom Bonus Offers | |||||
| Higher Withdrawal Limits | |||||
| Early Promotion Access |
Start your dm396 VIP journey in just a few simple steps
Open a free account at dm396 in minutes — just provide your name, mobile number, and password and you're all set.
Deposit via bKash, Nagad, or Rocket. Bronze VIP starts from as little as BDT 1,000.
Once your monthly deposit target is met, your VIP level upgrades automatically the following month. No separate application needed.
Receive weekly cashback, a special birthday gift, and all the perks of your tier — automatically, every time.
Everything you need to know about the dm396 VIP Program
Register at dm396, make a deposit, and start enjoying VIP benefits automatically. From Bronze to Diamond, every tier brings even greater rewards.